The Best Insta360 ONE X2 Compatible Devices and Troubleshooting

Insta360 one x2

One of the most important things you need to do before buying the Insta360 ONE X2 is to make sure your mobile device is compatible. Using a compatible phone or tablet can make the most out of your 360-degree camera, otherwise, you may have to return it or buy a new phone.

Problems you may have using an incompatible device

1. You can not install the Insta360 App.

2. You may be able to use the app to control the camera, but the performance of some processor-intensive and AI-powered features may be unusable.

So the question is how do I know if my device is compatible?

Insta360 ONE X2 Compatible iOS Device

Well, if you are using an iOS device, you just need to make sure your iPhone or iPad meets the system requirements:

Compatible with iOS mobile devices with chips A11 or above and iOS version 10.0 or above.

Here is the compatible iOS device list:

  • iPhone SE 2
  • iPhone 8
  • iPhone 8P
  • iPhone XR
  • iPhone XS
  • iPhone XS Max
  • iPhone X
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone 12
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 12 mini
  • iPad Air(2020)
  • iPad Pro and newer iPad models.

Insta360 ONE X2 Compatible Android Device

If you are using an Android device, there are 2 things you need to check:

The first thing is to make sure your device meets the Android Devices system requirements:

  1. Android devices with Kirin 980 and above chips, including Huawei Mate 20, P30, or newer models.
  2. Android devices with Snapdragon 845 and above chips, including Samsung Galaxy S9, Xiaomi Mi 8, or newer models.
  3. Android devices with Exynos 9810 and above chips, including Samsung Galaxy S9, S9+, Note9, and newer models.

How to check your device processor?

1. If you are to buy a new phone or tablet, just check the device specs or confirm with the support team or dealer.

2. If you are using your existing device, you can also find out like this: Go to Setting > About Phone, you will get all the basic system information, and you can see “Model Name“, then copy it and search in google for details.

3. You can also use a third-party application like CPU-Z to check the details.

The second thing you need to make sure of is:

Your phone or tablet runs a 64-bit Android OS or you won’t be able to install the Insta360 App.

How to check your Android phone or tablet OS?

There are a few ways to check if your Android phone or tablet runs 64-bit OS.

1. Go to ‘Settings‘ -> ‘About phone‘ -> ‘Software information‘ -> ‘Kernel version‘. If you can find the x64 string under the Kernel version, then your device runs 64-bit Android OS.

2. Download ‘64Bit Checker‘ in Google Play store or any other app store, run it to check your Android OS version.

64 bit android OS check